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Out service tone without multiline
Posted: 12 Jun 2013 03:56
by PabloR
Hi guys,
I have a 4028 without multiline and Busy Camp-on false. When i have a second call incoming the tone is out of service. Can i change any parameter to change the tone to busy?
thx
Re: Out service tone without multiline
Posted: 13 Jun 2013 00:33
by vad
Second call - external or internal?
CDT Entity - empty or not (out of services - may be not called 4028 but overflow destination)?
Re: Out service tone without multiline
Posted: 13 Jun 2013 03:26
by PabloR
First and second call external.
Entity cdt is empty and the DID Overflow On Total Busy is activated, i deactivated overflow on total busy at public network cos but is the same tone.
I changed user to another entity with cdt and the tone out of service is the same.
thx for the support
Re: Out service tone without multiline
Posted: 14 Jun 2013 01:51
by vad
For busy tone (instead of out of services) - calls are external and CDT empty.
In user Public network COS (access COS) - manage "0" in overflow on waiting, overflow on free set, overflow on total busy.
And in additional - if set in Hunt Group - used Public Network COS from HG, not user.