Page 1 of 1

How to change Caller Id

Posted: 14 Jun 2013 08:36
by tomekand
Directory number is non DID.
When calling outsidde (PABX) identifies with Automated Attendant number. I would like to change it, for instance on secretary number.
I have tried to changed using Entities->Installaton No (ISDN) and Supplement Install No 9ISDN0 but with no positive results.

Re: How to change Caller Id

Posted: 23 Jun 2013 05:48
by murraya
you could try "private calling number". you just need to make sure that the NPD is set to allow the feature then put the number you require in the user.

Re: How to change Caller Id

Posted: 23 Jun 2013 06:49
by haroun
hi
as murraya said be insure that npd used for the trunk group allows the private number use(if unmarked , you should mark it)
and under user mark private numebr use and fill in the requested number
becarfull some carrier do not authorise such feature if the calling the id is not not in the did range