Cannot connect to OXE with configuration of 4760
Posted: 24 Jul 2013 08:46
Hi,
I have a 4760 with 2 oxe rel 10.1 programmed in it, 1 is crystal hardware and 1 common hardware.
They both have the configuration license. With the crystal hardware I have no problem to connect but with the common hardware I am not connecting.the following error is displayed in the 4760 :
[10:22:49 AM] > Connection : Wait For Connection
[10:22:49 AM] > Connection : Checking Connection
[10:22:52 AM] > Connection : Connection Established
[10:22:52 AM] > Check Version PCX BOV Call Centre
[10:23:08 AM] > Connected to PCX. BOV Call Centre
[10:23:08 AM] > Load the local object model
[10:23:11 AM] > Request 0 sent to BOV Call Centre.
[10:23:11 AM] > Full PCX object model is available.
[10:23:14 AM] > Request 0 completed on BOV Call Centre: 0 instance(s) received.
[10:23:16 AM] > Disconnect from PCX. BOV Call Centre
[10:23:16 AM] > CMISE reject: [PCX] Association Broken
It seems as if there is something wrong in the object model loaded, but I an not sure where this is stored so that I can remove it.
I searched through the folders under 4760 directory and removed release folders from 4760/data/config/ and from 4760/locales/dict , but still problem persisted.
Any ideas?
Thanks and Regards
Wallace
I have a 4760 with 2 oxe rel 10.1 programmed in it, 1 is crystal hardware and 1 common hardware.
They both have the configuration license. With the crystal hardware I have no problem to connect but with the common hardware I am not connecting.the following error is displayed in the 4760 :
[10:22:49 AM] > Connection : Wait For Connection
[10:22:49 AM] > Connection : Checking Connection
[10:22:52 AM] > Connection : Connection Established
[10:22:52 AM] > Check Version PCX BOV Call Centre
[10:23:08 AM] > Connected to PCX. BOV Call Centre
[10:23:08 AM] > Load the local object model
[10:23:11 AM] > Request 0 sent to BOV Call Centre.
[10:23:11 AM] > Full PCX object model is available.
[10:23:14 AM] > Request 0 completed on BOV Call Centre: 0 instance(s) received.
[10:23:16 AM] > Disconnect from PCX. BOV Call Centre
[10:23:16 AM] > CMISE reject: [PCX] Association Broken
It seems as if there is something wrong in the object model loaded, but I an not sure where this is stored so that I can remove it.
I searched through the folders under 4760 directory and removed release folders from 4760/data/config/ and from 4760/locales/dict , but still problem persisted.
Any ideas?
Thanks and Regards
Wallace