Can't login to mgr

[torrentula]

I have an older 4400 WM1 running R4.1. A coworker was logged into it remotely when garbage came across the line. Now we get this error when trying to login to mgr:

CHORUS Release MiX V.3.2r4.1.5 COMP-386
ceast1
Copyright (c) 1984 AT&T
Copyright (c) 1990-1994 Chorus systemes
All Rights Reserved

# The role of the CPU is MAIN
Application software identity

R4.1-d1.305-4-l-us-c6s2

Business identification: R4.1

Release:
DELIVERY d1.305
Patch identification: 4
Dynamic patch identification: l

Country: us
Cpu: c6s2

ACD VERSION
release : 4
bug_fixing : 4
protocol_id : 62
version_dy_hr_stat : 10

v2.3


There is a dump on /dev/dsk/crashdump from 07/07/07 at 05:45:38

(101)ceast1> mgr
panic: Unknown user account "mtcl"
(101)ceast1>


I can still login to the PCX using 4730, but I need mgr for remote access.

Thanks.

[Eliott_DUP]

I think the file "admin" under "/usr3/manager" got corrupted (size 0).

Check with ll in /usr3/manager :
-rw-r--r-- 1 mtcl tel 0 Oct 31 14:59 admin

You have to recreate the file.
It's content is :
tvi925-mgr.Backspace: "Common.Move-Left"
tvi925-mgr.CTRL-H: "Common.Move-Left"
default.filtering: "OLD"
default.character: "LATIN1"
account.mtcl: 0
account.mtch: 0
account.client: 3

Example of re-creating
login : mtcl
directory : /usr3/manager
rm admin
cat >admin
enter the content indicated above then on the last line, press <Enter>
enter Ctrl d
check that the file is mtcl/tel.

Check also mtcl.adm in /usr3/manager
Content must be: default.language: "GEA"
See also TC218 from 19-Feb-1998...

[torrentula]

I deleted and recreated the admin file like you described and am still getting the same error. The mtcl.adm file shows the correct content.

What do you mean by check that the file is mtcl/tel???

Thanks

[Eliott_DUP]

What do you mean by check that the file is mtcl/tel???

Do a ll and check the rights. owner = mtcl and group = tel

Try:
rm /usr3/mao/efd.dat
netadmin -c
dhs3_init -R CMISD
wait 10 seconds
dhs3_init -R MAOAGENT

For the moment no other ideas

[torrentula]

The ll showed owner=root, group=other

How would you change these values?

Thanks for your help!

[torrentula]

Nevermind, I got the ownership and group changed but still get the errors. I will try the dhs3_init commands.

Thanks again!

[torrentula]

Okay,

No luck with the dhs3_init commands.

Here is what the admin file displays:

-rw-rw-r-- 1 mtcl tel 184 Jul 12 14:28 admin

The read/write properties are different, could this be the issue?

[torrentula]

I keep answering my own questions. I'm obviously not a unix admin, but I have modified the r/w properties of the admin file to correspond with mtch and still get the error.

Any other advice would be appreciated. Thanks!

[knightr1der]

Answering your own questions can sometimes be quite helpful

Have you looked at the system processes running. If you can see the 'mgr' process (not sure what it will be called - but you should be able to see the port using it) then try and kill it.

[cavagnaro]

I remember that happened to me once, somebody told me to replace a file with a copy of it on another location and worked. Will search the post around here.