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Abbreviated Area- incorrect use
Posted: 23 Sep 2013 03:47
by tomekand
If user A is calling to user B and user's B id forwarded via his Abbreviated Area speed call, call is redirected to Abbreviated Number of user A instead of user B.
Users A and B belong to different Entities and has got their own Abbreviated Areas.
How can I correct it?
Re: Abbreviated Area- incorrect use
Posted: 23 Sep 2013 14:56
by Eliott
Sounds like a bug in Centrex SW part for me.
Re: Abbreviated Area- incorrect use
Posted: 24 Sep 2013 04:48
by tomekand
So, where should I look for solution?
Re: Abbreviated Area- incorrect use
Posted: 24 Sep 2013 04:53
by Eliott
If you have the latest patch - or at least a supported OXE Version - and you are an ACSE for OXE, open an eSR....
Re: Abbreviated Area- incorrect use
Posted: 24 Sep 2013 05:36
by tomekand
Bug in R10.0 j1.410 in old function. Looks like You kidding me...
Re: Abbreviated Area- incorrect use
Posted: 24 Sep 2013 05:54
by Eliott
If you think. Your decision.
Re: Abbreviated Area- incorrect use
Posted: 24 Sep 2013 08:12
by tomekand
Maybe there is something wrong in i.e Phone Facilities Category but I did not find anything that coul be conducted with Abbreviated Area...
Re: Abbreviated Area- incorrect use
Posted: 24 Sep 2013 12:17
by cavagnaro
You are coming for help. You got the answer from the master guru in OXE and put it in doubt. So as you know more than experts why keep asking?
Sent from my XPeria Z
Re: Abbreviated Area- incorrect use
Posted: 25 Sep 2013 02:30
by tomekand
I migrated few months ago from Rel 6 to 10. Problem ocures since many years, that's why in my opinion, patching or upgrading is not a solution.
I hoped that people with much more experience than me faced this problem and found a solution long time ago.
Re: Abbreviated Area- incorrect use
Posted: 25 Sep 2013 05:51
by vad
I think this is not incorrect use of Abbreviated numbers.
User A call user B.
User B return forwaring destination number (C).
User A call to user C.
In such calls used properties of user A (Public Network COS, Entity, ARS parameters ..). F.e. for outgoing call will be used TG allowed for user A (not B). So for me - this is normal case. If you want to use different Abbreviated numbers for different Entity/Company - forbide calls between Entity.