Alcatel Unleashed

Dear all,

I invested some time to check how to upload a .wav as queue music. I`m using the OMC 820 16.1 software for this job.
Unfortunately anytime a error pops up.
The software explains that the file format is not correct.

I invested more time to check which .wav is necessary for this action. I found out that I have to upload ccitt a-law 8Khz 8bit mono.
So far, is that true?

Does Alcatel provides a software for such kind of converting jobs? To make sure you understand correctly, I just need a queue music file

I hope to receive your answer.

best regards,
T.Brune

.wav PCM 16 bit 8 KHz Mono

It is specified in system documentation.

I haven`t found this information.

Thank you very much for your reply.

Good morning!

At first I have to tell you that the file format seems right now. The software is able to start the transfer progress.
Unfortunately an other problem appeared:
"Data transfer failed. The File is to big or a licence is missing" (I had to translate this from German to English)

File is 2.1mb.
I don`t know about a licence issue. Do I need a licence for this function? If right, how to get such a licence?

Best regards!

Someone knows about this issue?

Please help!

Greetz

Usually when your file has more than the time allowed. It depends on your CPU model, licenses.

Dear Sir,

thank you very much for this information.
I`m going to cut the file and see what happens.

I hope you have a nice day!

Best regards!

Dear Community,

at first I have to tell you that I`m very proud of receiving all that tips to that topic.

Focusing on the issue again:
I cut the queue track to several length: 35sec up to 2.09min.
By Using the long file the error message mentioned earlier appears.
Now, I tried to upload the 35sec file and the following error appears:

25.10.2013 10:49:33 : Online Laden FEHLER: Unknown 0x00 - - Operation 0x07, Version0x00, Id 0x00e7 - Kein Fehler

in English:

25.10.2013 10:49:33 : Online Loading ERROR: Unknown 0x00 - - Operation 0x07, Version0x00, Id 0x00e7 - No Error

Does someone know this error and has a idea how to fix it?

Best regards from Germany!

Hi

I've never seen this error. Could you please provide the audio file and the database? Let me take a look.

Hey!

Maybe we can suggest where the mistake is by excluding one thing at a time.

Audio file is attached as following:
http://www.file-upload.net/download-822 ... e.wav.html
I mean I`m not a professional audio converter but I think the file is more or less okay.

Please let me know if the audio file is okay so I can check the .dbs issue.

By the way, is the pcxtool OMC 820 16.1a reasonable for a small office machine?

Greetz to you!