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ALU Softphone on IPad MAC address
Posted: 04 Nov 2013 05:36
by sseeiiff
Hi All,
I am trying to activate ALU softphone on idevice "iphone/ipad" the registration is ok but they all appear with the same extension, I have went through the below configuration, please let advise:
- Phone set type 4068, Emulation "Yes".
- Tried to add the MAC address of the ipad manually on under the TSC/IP settings but the same extension appears.
- Tried to change the MAC address from ALU application on the ipad but it is dimmed "can't be configured".
Thanks for your help !
Regards,
Seif Hamdy
Re: ALU Softphone on IPad MAC address
Posted: 04 Nov 2013 19:43
by krzysioD
Please say, what app you are installing on ipad?
Re: ALU Softphone on IPad MAC address
Posted: 06 Nov 2013 07:59
by sseeiiff
I am using ALU IPSoftPhone
Re: ALU Softphone on IPad MAC address
Posted: 06 Nov 2013 11:34
by krzysioD
for ipad?
never have used it!
Re: ALU Softphone on IPad MAC address
Posted: 25 Nov 2013 02:56
by azamated
Hello,
have you soklved the problem with MAC?
Re: ALU Softphone on IPad MAC address
Posted: 27 Nov 2013 07:54
by sseeiiff
azamated wrote:Hello,
have you soklved the problem with MAC?
Hello,
The debug team in ALU is checking that as it has been reported as a bug in the application itself. I am expecting a new update soon for the software.
It works on ios 6 & IPad's with model number MC722HN/A should be working fine.
Re: ALU Softphone on IPad MAC address
Posted: 29 Nov 2013 10:45
by azamated
Finally they released a new version 10.0.9 yesterday, now everything is fine and working
Re: ALU Softphone on IPad MAC address
Posted: 01 Dec 2013 07:50
by sseeiiff
azamated wrote:Finally they released a new version 10.0.9 yesterday, now everything is fine and working
Yeah, seems fine now. I have tried it on IPAD & IPAD mini and seems fine. I need to check on IPhone 4S.
Which device did you try on?
Re: ALU Softphone on IPad MAC address
Posted: 04 Dec 2013 12:36
by azamated
I tried Iphone5s and ipad3. Everything is fine, but some times the application disconnects without any reasons
Re: ALU Softphone on IPad MAC address
Posted: 09 Feb 2016 07:37
by jameshouston135
azamated wrote:I tried Iphone5s and ipad3. Everything is fine, but some times the application disconnects without any reasons
It's might be the problem with your iphone or i thing you are using vpn that is making issues. so if you are really using vpn then i will suggest you to chose best ipad vpn from vpnranks and if not the issue with your vpn then change your iphone.