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IP Touch 4818 die when connect to Omniswitch 6250

Posted: 30 Nov 2013 22:36
by dangkita
Dear all,

In previous days, I plug 15 IP touch 4818 to Omniswitch 6250 (6.6.3.372.R01 GA) after some minutes, 2 IP touch died. In the next days, plug again and then 2 ip phones died ( in differnt ports).

we configure like that:

Code: Select all

lanpower 1 capacitor-detection enable
lanpower 1 maxpower 225
lanpower start 1
After some IP touch died, i do some commands:

Code: Select all

-> lanpower 1/1 power 3200
-> lanpower 1/2 power 3200
-> lanpower 1/3 power 3200
-> lanpower 1/4 power 3200
-> lanpower 1/5 power 3200
-> lanpower 1/6 power 3200
-> lanpower 1/7 power 3200
-> lanpower 1/8 power 3200
-> lanpower 1/9 power 3200
-> lanpower 1/10 power 3200
-> lanpower 1/11 power 3200
-> lanpower 1/12 power 3200
-> lanpower 1/13 power 3200
-> lanpower 1/14 power 3200
-> lanpower 1/15 power 3200
-> lanpower 1/16 power 3200
-> lanpower 1/17 power 3200
-> lanpower 1/18 power 3200
-> lanpower 1/19 power 3200
-> lanpower 1/20 power 3200
-> lanpower 1/21 power 3200
-> lanpower 1/22 power 3200
-> lanpower 1/23 power 3200
-> lanpower 1/24 power 3200
But when plug again, i see power alway higher than 3200 mw:

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-> show lanpower 1
Port Maximum(mW) Actual Used(mW)   Status    Priority   On/Off    Class
----+-----------+---------------+-----------+---------+--------+-------
  1      3200            0       Powered Off    Low      ON        -
  2      3200            0       Powered Off    Low      ON        -
  3      3200            0       Powered Off    Low      ON        -
  4      3200            0       Powered Off    Low      ON        -
  5      3200         3300       Powered On     Low      ON        2
  6      3200         3500       Powered On     Low      ON        2
  7      3200         3400       Powered On     Low      ON        2
  8      3200         3000       Powered On     Low      ON        2
  9      3200         3600       Powered On     Low      ON        2
 10      3200         3200       Powered On     Low      ON        2
 11      3200         3600       Powered On     Low      ON        2
 12      3200         3400       Powered On     Low      ON        2
 13      3200            0       Powered Off    Low      ON        -
 14      3200         3500       Powered On     Low      ON        2
 15      3200         3400       Powered On     Low      ON        2
 16      3200         3400       Powered On     Low      ON        2
 17      3200            0       Powered Off    Low      ON        -
 18      3200            0       Powered Off    Low      ON        -
 19      3200            0       Powered Off    Low      ON        -
 20      3200            0       Powered Off    Low      ON        -
 21      3200            0       Powered Off    Low      ON        -
 22      3200            0       Powered Off    Low      ON        -
 23      3200            0       Powered Off    Low      ON        -
 24      3200            0       Powered Off    Low      ON        -
Then reboot the switch, and next 2 Ip touch die.
I dont know why, could it be the fault of Omniswitch version?

Regards,
Dangkita

Re: IP Touch 4818 die when connect to Omniswitch 6250

Posted: 01 Dec 2013 11:25
by silvio
Hi,
6.6.3.372 is very bad. We had a lot of problems with this release. You should update all your switches with this release to the newest 6.6.3 release (or 6.6.4).
regards
Silvio

Re: IP Touch 4818 die when connect to Omniswitch 6250

Posted: 09 Jan 2014 05:28
by dangkita
Hi Silvio,

After upgrade, the situation is still the same.
Maybe it's because of IP Phone.
If it have any new update, i will report.

Regards,
dangkita