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Transferring call duraiton problem

Posted: 08 Feb 2014 03:46
by harpoon_Z
Dear alcatel gurus,

when I trace accounting of an external call transferred to another extension, I always see that call duariton is zero for answered and unanswered calls.
To do this test you can use "account -t" then "traced".Is not there any mistake about accounting logs and what is the solution???

thanks for your interests..


harpoon

Re: Transferring call duraiton problem

Posted: 09 Feb 2014 19:18
by frank
Can you copy a sample of the traces ?
Use account -smart instead of the -t option alone.
Thanks