Alcatel Unleashed

Alcatel 4760, we do not use the Attendant Console, all interaction with the phone system is done either through the OmniVista 4760 Appliaction, or through a telnet session.

From our voice prompts, one can press *8*, which is associated with the extension (user) 2350. 2350 has three User Associated Sets attached - and I want to remove one of the extensions from the Supervisor Station, but, I cannot figure out how to do so.

I've attached a screenshot, it might help explain things a bit.

It should also be noted that '2350' is set up as a ghost to ring the three extensions I mentioned above.

Any and all help appreciated, also happy to answer or provide more information upon request.

Thanks in advance.

S

Go to the associated set and check the keys. One of them should be set supervision of 2350.

Your extension is superviesd by three supervisor sets, just go the progrmmed key of the witched supervisor and see if there is a key with fonction set supervision and information 2350 , change the type of this key to not programed

Thanks, so much. I had looked in 2350, and the extension I wanted to remove, I just didn't look, silly me, in the Programmed Keys.

Thanks again.