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4008EE/4018EE phones on Asterisk - Registration no renewed

Posted: 18 Dec 2014 05:21
by tscott
Hi,

I am facing a problem using these phones with Asterisk 13. When the phone boots up it registers with Asterisk without any problem but when the registration expires it is never renewed and therefore Asterisk sees it as unavailable. I am using version 2.11.10 of the phone's SIP firmware.

Any help will be much appreciated :-)

Re: 4008EE/4018EE phones on Asterisk - Registration no renew

Posted: 05 Jan 2015 11:12
by tscott
FYI,

I solved the problem myself. By default the phone uses port 5060 as a source port when connecting to Asterisk, for some reason this confuses Asterisk and results in this issue. Actually I'm guessing that Asterisk gets confused but it might even be the phone itself. In any case changing the source port used by the phone (parameter "local_sip_port" in sipconfig.txt) solves the problem and REGISTER messages are sent regularly every time the register_expire timer is hit.

Terence

Re: 4008EE/4018EE phones on Asterisk - Registration no renewed

Posted: 24 Feb 2015 05:07
by pavel
Thanks a lot ! Worked for me with freeswitch.
Pavel.

Re: 4008EE/4018EE phones on Asterisk - Registration no renew

Posted: 24 Feb 2017 02:55
by huntersa
tscott wrote: 05 Jan 2015 11:12 FYI,

I solved the problem myself. By default the phone uses port 5060 as a source port when connecting to Asterisk, for some reason this confuses Asterisk and results in this issue. Actually I'm guessing that Asterisk gets confused but it might even be the phone itself. In any case changing the source port used by the phone (parameter "local_sip_port" in sipconfig.txt) solves the problem and REGISTER messages are sent regularly every time the register_expire timer is hit.

Terence
You sir, are a champion!

Was battling with this for a month! changed the port to 5061 and all sorted now