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Impossible to start icecore.sh

Posted: 11 Sep 2015 10:50
by jasb
Hi everybody !!!

I'm installing an OTMS 2.1 from scratch and after postinstallation I have this error when I connect as root:

<=== begining of postinstallation ===>
01-wizard.sh [ FAILED ] but continuing
The last script failed but this error is not a blocking one.
It is possible to configure it later without perturbing the ICE solution.
35-icecore.sh [ FAILED ] exiting
Status of postinstallationint file /root/.statuspostinst.txt
Fore more details looks log in /opt/Alcatel-Lucent/logs/bics_applications
<=== end of postinstallation ===>

So i start manually this script "35-icecore.sh":

[root@ot-host iceuser]# /opt/Alcatel-Lucent/serviceability/bics_applications/firstsetup.d/35-icecore.sh start
----------------------------------------------------------------------
Alcatel - Lucent Certificate Tool
----------------------------------------------------------------------
BicsFile : /var/data/bics/bics.conf
----------------------------------------------------------------------
Select network security level : Off
----------------------------------------------------------------------
You have chosen to use pre-loaded digital certificate for server & generics Certificate Trust List to optimize the deployment.
BEWARE : This choice is not recommended by Alcatel - Lucent, as it implies risks of toll fraud, and unauthorized use of the services or functionalities of the system.
----------------------------------------------------------------------
----------------------------------------------------------------------
Waiting for services startup
----------------------------------------------------------------------
Error : start all solution before generating certificate
----------------------------------------------------------------------
An error (255) occured

Re: Impossible to start icecore.sh

Posted: 11 Sep 2015 14:08
by cavagnaro
So...are services up?

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Re: Impossible to start icecore.sh

Posted: 11 Sep 2015 16:02
by jasb
There is in attachment the log file for command "service --status-all"

Re: Impossible to start icecore.sh

Posted: 12 Sep 2015 07:27
by tgn
can you see at the external flexlm server that the otms succeed in checkout licenses? check the flexlmlogs and the output if "lmutil lmstat -a" there...

regards...

Re: Impossible to start icecore.sh

Posted: 12 Sep 2015 07:29
by tgn
i assume it's the same system that you've described here...
viewtopic.php?t=25205
regards...

Re: Impossible to start icecore.sh

Posted: 13 Sep 2015 08:25
by jasb
Yes exactly !!! Actually I just have a blank database and in post installation I put flexlm server to internal even if my flexlm server is external because I have a backup with internal and in release note I have to install from scratch with same flex server configuration.