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configure hot line

Posted: 16 Sep 2015 11:32
by abdo
hi
help me >>>>> how to configure hot line in pbx ?? in the same pbx and different pbx <<<<<<<<


kind regards

Re: configure hot line

Posted: 17 Sep 2015 00:27
by vad
What do you mean - when say "hot line"? Establish connection without dialling (just lift handset) or manage some connection when dialled some number (f.e. 911).

Re: configure hot line

Posted: 17 Sep 2015 01:59
by abdo
yes establish connection without dialling

Re: configure hot line

Posted: 17 Sep 2015 02:28
by vad
read - system documentation - system doc/ user services/ Automatic off-hook dialing (hotline)

Re: configure hot line

Posted: 17 Sep 2015 03:04
by abdo
I have extension here and the other extension is connected to different pbx (not alcatel ) >>>>what I need is when I pick up the handset I directly connected to the other ext.


help me as much as you can

kind regards.

Re: configure hot line

Posted: 17 Sep 2015 04:16
by vad
You have some problem with system doc (available on this site)?
But why not:
1) manage phone feature COS (not used by users) - item "Routing Mode At Off Hook=Direct Routing"
2) manage user parameters - declare phone feature COS (from stage 1), and item "Routing Table" f.e.=1
3) specific telephone services/ routing table - create Routing table 1 with call number what you want.

When user will lift handset - will be dialled number from routing table.

Re: configure hot line

Posted: 17 Sep 2015 09:08
by cavagnaro
His brain must be hurting with all those terms hehe
Vad one of my favorite guys here :) need to buy you beers

Enviado de meu C6603 usando Tapatalk

Re: configure hot line

Posted: 17 Sep 2015 10:07
by haroun
Hi ofcorse VAD as other many others Gurus are very helpful people .
to abdo i remeber when i start with A4400 , the installer put it in serve and he left , i have had only system doc in hand and 4740/hypert to play with it. i found the hotline when i was consulting the FEAUTURE COS N 30 of corse i have telecom certificat so those technical terms weren't magic for me ,
you should understand what's Phone features COS,Public access COS, connection COS ,any way oy should read system doc .
BY the way this is a test for you do you know that there is same feature hotline but it's a delayed DIRECT ROUTING ? in with cos is it?

Re: configure hot line

Posted: 19 Sep 2015 03:58
by abdo
Thank you for your help

thanks for advice HAROUN

Re: configure hot line

Posted: 18 Sep 2016 10:22
by bingo
just rude. just reply him on how to do it