Alcatel Unleashed

Hi All.

I have problem with sequential hunting group. I created a group with 5 numbers and 2 last numbers don't ring. When I change from sequential to parallel everything work. what can be a problem?

Thanks in advance for Your help
OXE 4400 Chorus 3.2

what happens when you put the 1st 2 sets 'out of group' using the out if group prefix?

or what happens if the first 2 sets are busy on a call?

does the last 3 sets ring [sequentialy]?

You have timer 36 for overflow to another set in the group and f.e. for external incoming call exist timer (External services/ trunk COS) for overflow to another destination (attendant, another set or group). I think in your case you have problem like this - some timer expired before call will be routed to 4 or 5th user in group.

Use supgpbx comand to monitor the state of the sets. You can read out who is on/off and who is in tur for next call and state of set.

KR ME