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dialing UK local numbers from UK with ISD format does not work

Posted: 27 Apr 2016 10:05
by seerawray
Hello Team,

Could some one confirm if there is any restriction calling UK local number with ISD format.

User dials 0 00 44 1706 xxx xxx, where 0 is external trunk access prefix. The call fails.
If he dial 0 01706 xxx xxxx, it works.

On the Active directory the numbers are declared as +44 1706 xxx xxxx, when a user phone number is searched from LDAP and try calling the call fails due to above issue.

Seerawray

Re: dialing UK local numbers from UK with ISD format does not work

Posted: 27 Apr 2016 14:59
by tgn
alcatel oxe system can be configured to convert the number in the right way (so if a user dials the international format only the national number will be sent trough the external line).

regards...


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Re: dialing UK local numbers from UK with ISD format does not work

Posted: 28 Apr 2016 04:53
by seerawray
Thank you TGN!