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TSC IP USERS relation with LICENSES

Posted: 22 Sep 2016 05:55
by alejandro_heras
Hello:

I have a question about the relation on users/agents/licenses that use an IP.

On our system there are 75 IP users licenses + 10 CCD agents:
176 M Advanced IP users = 13/ 75
317 M Standard IP users = 62/ 0
76 M CCD Agents = 10

Total = 85

Checking mgr->users->descend hierarchy->TSC IP users : there are 88 instances TSC IP users.
Into this count (TSC IP instances) are included: advanced IP users, standard IP users... CCD agents? anything more?

Thanks in advance

Re: TSC IP USERS relation with LICENSES

Posted: 22 Sep 2016 10:02
by alexeik
i think you can create more agents than 10 , but onl 10 can login at the saem time... how many agents are there?

Re: TSC IP USERS relation with LICENSES

Posted: 22 Sep 2016 10:33
by alejandro_heras
Thank you alexeik, is just what you said.

There are 13 agents created but just 10 can be logged.