Only the name of trunk displaying instead of called number after connect by external call

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easy_going

Only the name of trunk displaying instead of called number after connect by external call

Post by easy_going »

Hello

On external call with set 4029/4039 after connect the customer see only the name of the trunk not the called number.
I have too OXE´s with the same Problem.
first is in release R11.2.1 l2.300.27.c
second is in release R11.2.1 l2.300.29.b

How can I that fix?
easy_going

Re: Only the name of trunk displaying instead of called number after connect by external call

Post by easy_going »

Hi

in this topic the problem is by incomming call.
In release R11.2.1 l2.300 xxx seems a problem at outgoing calls.

If I dial extern I see the number I dialed.
If I connect I see the trunkname not the number I dial to.
vad
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Re: Only the name of trunk displaying instead of called number after connect by external call

Post by vad »

1 - Do you see calling number during incoming calls (your PBX receive calling number and External callback translation managed)
2 - In t3 trace (if external connection ISDN) - do you receive CONNECTED NUMBER in message CONNECT.
easy_going

Re: Only the name of trunk displaying instead of called number after connect by external call

Post by easy_going »

have now found the solution

mgr -> System -> Go down hierarchy -> Other System Param. -> Go down hierarchy -> Attendant Parameters -> Display number during conversation= True

This flag are not only for attendant !
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tgn
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Location: Germany

Re: Only the name of trunk displaying instead of called number after connect by external call

Post by tgn »

Thanks for shring this info !!! 8)

I've tested it in my lab.
It works.
But only for NOE telephone sets. My good old 4034 displays the trunkgroup-name.

regards...
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