Restrict Call to attendant from internal user
Posted: 14 Nov 2016 13:00
Hi,
We have users in different two entities (1 and 2), On the other hand, I have a attendant console over PC.
I would like to allow dial to attendant only one of these entities (for example entity 1) and not allow for the users in entity 2. I have configured a prefix "9" to attendant access (like attendant group call), but all the user can dial the attendant.
I have changed the connection cost between both users (users entity 1 to COS=0 and users entity 2 to COS=1) and have tried to change the attendant in COS=3, In other to allow dial only entity 1 users. Althought, I have not found inside of my attendant (Group, sets, etc) the Connection cost field.
Any idea to achive this issue?
Thanks in advance,
We have users in different two entities (1 and 2), On the other hand, I have a attendant console over PC.
I would like to allow dial to attendant only one of these entities (for example entity 1) and not allow for the users in entity 2. I have configured a prefix "9" to attendant access (like attendant group call), but all the user can dial the attendant.
I have changed the connection cost between both users (users entity 1 to COS=0 and users entity 2 to COS=1) and have tried to change the attendant in COS=3, In other to allow dial only entity 1 users. Althought, I have not found inside of my attendant (Group, sets, etc) the Connection cost field.
Any idea to achive this issue?
Thanks in advance,