Control call distribution in attendant group
Posted: 30 Mar 2017 11:44
Hi everyone,
We need to know if it is possible to change call distribution in attendant group. I mean, when you have attendant users over 4059EE inside a attendant group. When a call is ringing all the places sound at the same time. If possible to manage for example to sequential behaviour or circular? what is the way to manage that? I have tried to find in mgr->attendant->.... and I did not find that.
Thanks in advance,
Best Regards,
We need to know if it is possible to change call distribution in attendant group. I mean, when you have attendant users over 4059EE inside a attendant group. When a call is ringing all the places sound at the same time. If possible to manage for example to sequential behaviour or circular? what is the way to manage that? I have tried to find in mgr->attendant->.... and I did not find that.
Thanks in advance,
Best Regards,