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Creating a DDI

Posted: 21 Jun 2017 04:59
by pdsgomes
Hi,

We have 10 phone numbers and we would like to configure one of them as this example:

291 111 001 - will ring on the extension 9999

Now, if 9999 does not answer, automatically pass to 9998 and then 9997 and then 9996, returning to the 9999 if nobody answers.

291 111 001 is the external number
9999 - Internal extension

Kind Regards

Re: Creating a DDI

Posted: 21 Jun 2017 05:38
by vad
Route call to the hunt group or Call routing group