CCIVR CSTA Closed every night
Posted: 23 Jul 2017 01:50
i hvae CCIVR release 9 connected to common hardware with pcm cards (cg6060).
my problem is that every night at 00:05 the csta connection closed so ivr pilot is closed too .after 5 min connection open and CCIVR work normaly.
at this time i have "VPRM WatchDog: connection to Tserver is Broken" alarm in my CCIVR server and in my oxe csta log i have this alarm:
session CSTA client =1 fd=5 is shutdown ip= "my ivr ip add" name= "my ivr ip add" type=VIOLATserver-ecma II
attention to alcatel TG0013 i put this configure in my IVR PG:
- Closed on IVR link host : yes
- Associated IVR name : VIOLA.< ip adress of ccivr>
has anybody any solution for this problem??
regards
my problem is that every night at 00:05 the csta connection closed so ivr pilot is closed too .after 5 min connection open and CCIVR work normaly.
at this time i have "VPRM WatchDog: connection to Tserver is Broken" alarm in my CCIVR server and in my oxe csta log i have this alarm:
session CSTA client =1 fd=5 is shutdown ip= "my ivr ip add" name= "my ivr ip add" type=VIOLATserver-ecma II
attention to alcatel TG0013 i put this configure in my IVR PG:
- Closed on IVR link host : yes
- Associated IVR name : VIOLA.< ip adress of ccivr>
has anybody any solution for this problem??
regards