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Calling Name should be shown first & number to be next

Posted: 17 Sep 2017 08:44
by HUSSAINQCS
I have OXE when room user(Analog) or admin user(8028) call to other admin user(8028) before answering it should show name and post answer it should show number but is that possible ?

As of right now it was showing number first after answered the call it showing the name.

Re: Calling Name should be shown first & number to be next

Posted: 20 Sep 2017 19:30
by frank
When an extension calls another one, you should see first name , last nam, and extension number.

Re: Calling Name should be shown first & number to be next

Posted: 20 Sep 2017 23:16
by oldboy
Use a 8038 and the issue will disappear the 8028 screen doesnt have enough lines to be able to show everything

Re: Calling Name should be shown first & number to be next

Posted: 21 Sep 2017 08:04
by HUSSAINQCS
Customer needs before answering the call name to be shown after answered it should the number

Re: Calling Name should be shown first & number to be next

Posted: 21 Sep 2017 09:39
by frank
Then open a ticket with Alcatel Lucent enterprise, or get a phone with more lines :)