Unanswered call moved to another number and so on
Posted: 13 Nov 2017 06:00
Hi all,
I have been thrown in at the deep end and was asked to look into issues with have with a A L OXE PBX. I am just about making my way through it all.
I have an issue that if a number is called (lets 431) but unanswered it moves the call to another number (432) and then if that number is unanswered it moved it on to another number (433).
I am not sure what this is called but I need to find how to stop as it is phoning users at all times of the day and night which is the issue.
Any suggestions please.
Regards,
Anthony
I have been thrown in at the deep end and was asked to look into issues with have with a A L OXE PBX. I am just about making my way through it all.
I have an issue that if a number is called (lets 431) but unanswered it moves the call to another number (432) and then if that number is unanswered it moved it on to another number (433).
I am not sure what this is called but I need to find how to stop as it is phoning users at all times of the day and night which is the issue.
Any suggestions please.
Regards,
Anthony