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Call Waiting ringing back seconds after

Posted: 07 Dec 2017 08:50
by Axians6902
Hello,

I have some of my users that are complaining about that problem : When they receive a call and accept it, they place it on Call waiting and seconds after it's calling back.

Do you know the treshold that i can configure to make it last about 5 minutes ?

Are anything that would stop it ?

Thanks a lot.

Call Waiting ringing back seconds after

Posted: 08 Dec 2017 10:10
by tgn
the function that they're using is for transfer only.
better use the function "manual hold". if activated the user have to press the display-key (upper left or right key).

regards...