OXE fails to send DTMF-digits to Cisco trunk
Posted: 30 Mar 2018 07:41
Hi!
I've got Alcatel Omni PCX Enterprise (Release 7.1) linked (among others) to Cisco 2811.
Trunk Group is ABC-F (we managed to make User Names working both ways not too long ago).
ISO function (mode) in System Params. is OFF.
And there are no ARS license on my PBX.
The issue:
When i dial the local number (programmed via Routing No., 5 digits) everything is working fine.
But when i go to the external networks (programmed via Professional TG seize - the numbers are long and of different lengths in different regions) the DTMF-signals are not working anymore (Cisco 2811 isn't receiving any digits).
The (rather strange) workaround here is this:
Trunk Group -> "auto DTMF dialing on outgoing call" = YES, and DTMF-signals are working now, but the default mode for outgoing calls becomes DTMF (which is not optimal, since my users use Alcatel phone services more often than they need to input numbers in DTMF mode).
Are there any better ways this problem can be solved?
I've got Alcatel Omni PCX Enterprise (Release 7.1) linked (among others) to Cisco 2811.
Trunk Group is ABC-F (we managed to make User Names working both ways not too long ago).
ISO function (mode) in System Params. is OFF.
And there are no ARS license on my PBX.
The issue:
When i dial the local number (programmed via Routing No., 5 digits) everything is working fine.
But when i go to the external networks (programmed via Professional TG seize - the numbers are long and of different lengths in different regions) the DTMF-signals are not working anymore (Cisco 2811 isn't receiving any digits).
The (rather strange) workaround here is this:
Trunk Group -> "auto DTMF dialing on outgoing call" = YES, and DTMF-signals are working now, but the default mode for outgoing calls becomes DTMF (which is not optimal, since my users use Alcatel phone services more often than they need to input numbers in DTMF mode).
Are there any better ways this problem can be solved?