Extracting just the UserStatus
Posted: 14 Aug 2019 10:25
One of my applications needs to know the UserStatus (busy, free) from a bunch of users at initialization (because of the lack of snapshot 
). Unfortunately, it seems you can't get that, instead you have to either query /telephony/state or /telephony/calls, and based on the number of calls returned you know if the user is busy or free. But I guess it's more involved to generate these call objects than just give a free /busy.. so why is there a free/busy event but no way to query for that information?
). Unfortunately, it seems you can't get that, instead you have to either query /telephony/state or /telephony/calls, and based on the number of calls returned you know if the user is busy or free. But I guess it's more involved to generate these call objects than just give a free /busy.. so why is there a free/busy event but no way to query for that information?