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MWI led on analogue phone in guest room continually flashing

Posted: 16 Aug 2019 07:40
by 01 Unified Mark
G'day Guys,

I'm new to the ALcatel OXE system. Have worked on a lot of OXO systems.

I have a hospitality system where most if not all of the message waiting lights are flashing on the analogue phones in the rooms.
I need to turn these lights off.

Firstly I need help to log into the system, which is common control and / or from the phone to do this. Can any one help please.

I assume the system is running in the hospitality mode.

Thanks in advance.

Re: MWI led on analogue phone in guest room continually flashing

Posted: 22 Dec 2019 23:27
by sirmanhhung
go to Review/Modify User, change Led Message status to False

or you can to create a prefix Local Features
• “Switch off Message LED” to configure the prefix that
switches off the message LED.

Re: MWI led on analogue phone in guest room continually flashing

Posted: 24 Dec 2019 06:03
by oldboy
The question that is needed to ask is why are the lights on?? New Voicemail, callback ???

I am suggesting the VM has been setup incorrectly causing a new mailbox to be created hence the light is on.

You need the light on to notify guests of messages and the like