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503 Service Unavailable - Lync=>SBC=>OXE

Posted: 30 Aug 2019 11:59
by jgaadesh
Hello Guys,

I am facing issue implementing the Lync + OXE integration using the Audiocodes SBC over the LAN only (LAN network).
When I trying to call from OXE >= Lync call works well but call from Lync to OXE fails & OXE produces the error (503 services not available).

Setup=
OXE extension: 19011 OXE Domain: sip.corp.arc.com
Lync client: +12345678@corp.arc.com

Please help me to troubleshoot this? I have attached the PBX & SBC traces.

Re: 503 Service Unavailable - Lync=>SBC=>OXE

Posted: 05 Sep 2019 06:44
by dryhouse
hi,

your OXE knows the domain 192.168.0.31 or knows the domain corp.arc.com

Regards

Re: 503 Service Unavailable - Lync=>SBC=>OXE

Posted: 05 Sep 2019 06:48
by jgaadesh
Hi,

The problem is solved & the OMS is not correctly managed.