Different destination for speed dial

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junoooni
Member
Posts: 160
Joined: 29 Aug 2016 02:34

Different destination for speed dial

Post by junoooni »

Hi Experts

I am migrating one customer who is using decades old Nortel system to OXE... I am facing a challenge with Speed Dial configuration. It is a hotel having 2 towers and there are speed dials configured for both towers. In Nortel, we can have same speed dial prefix and route to different destination, PBX will see who is dialing speed dial code and route it based on it. Below is an example:

Speed Dial Code: #0001
Destination for Tower 1: 1234
Destination for Tower 2: 5678

If a user from Tower 1 dial #0001 call will be routed to 1234 and if user from Tower 2 dial #0001 call will be routed to 5678

Is there any option to achieve this on OXE? My OXE is on R12.3 with latest patches installed on GAS with ACT cabinets in both towers.
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: Different destination for speed dial

Post by haroun »

hi
entities & Speed dial number by range can help
junoooni
Member
Posts: 160
Joined: 29 Aug 2016 02:34

Re: Different destination for speed dial

Post by junoooni »

Thanks Haroun...I am trying to do that but no luck... can you guide me how to achieve this?
junoooni
Member
Posts: 160
Joined: 29 Aug 2016 02:34

Re: Different destination for speed dial

Post by junoooni »

Hi All... Managed to achieve this by using Speed Dial By Range and different index for different destination
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: Different destination for speed dial

Post by haroun »

good job XD
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