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Different destination for speed dial

Posted: 08 Dec 2020 09:17
by junoooni
Hi Experts

I am migrating one customer who is using decades old Nortel system to OXE... I am facing a challenge with Speed Dial configuration. It is a hotel having 2 towers and there are speed dials configured for both towers. In Nortel, we can have same speed dial prefix and route to different destination, PBX will see who is dialing speed dial code and route it based on it. Below is an example:

Speed Dial Code: #0001
Destination for Tower 1: 1234
Destination for Tower 2: 5678

If a user from Tower 1 dial #0001 call will be routed to 1234 and if user from Tower 2 dial #0001 call will be routed to 5678

Is there any option to achieve this on OXE? My OXE is on R12.3 with latest patches installed on GAS with ACT cabinets in both towers.

Re: Different destination for speed dial

Posted: 08 Dec 2020 18:07
by haroun
hi
entities & Speed dial number by range can help

Re: Different destination for speed dial

Posted: 13 Dec 2020 03:24
by junoooni
Thanks Haroun...I am trying to do that but no luck... can you guide me how to achieve this?

Re: Different destination for speed dial

Posted: 04 Jan 2021 05:55
by junoooni
Hi All... Managed to achieve this by using Speed Dial By Range and different index for different destination

Re: Different destination for speed dial

Posted: 05 Jan 2021 15:12
by haroun
good job XD