Incoming DID Calls to Operator
Posted: 25 Jan 2021 02:08
Hi Experts
I have OXE R12.3 in Guest Management Mode. In guest rooms, i have 1 x Non-DID extnesion and 1 x DID Extension.. both DID and NON-DID are mapped to suite with a static link to GPIN...
My requirement is, when guest call out using DID Extension, it should show caller ID (I achieved this part)... Now, when someone call back on that DID, it should land to operator not to DID - I am unable to do that... It tried playing with Public Network COS options by disabling DID calls but I am getting busy tone..
Any help here?
I have OXE R12.3 in Guest Management Mode. In guest rooms, i have 1 x Non-DID extnesion and 1 x DID Extension.. both DID and NON-DID are mapped to suite with a static link to GPIN...
My requirement is, when guest call out using DID Extension, it should show caller ID (I achieved this part)... Now, when someone call back on that DID, it should land to operator not to DID - I am unable to do that... It tried playing with Public Network COS options by disabling DID calls but I am getting busy tone..
Any help here?