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OXO OMC - Can't hang up on destination phone

Posted: 03 Feb 2022 10:26
by Nicolai
We are using OMC 40.0.16.1a

We are unable to hang up a call at the receiving end, unless we pickup the receiver and put it back.

Is this a setting issue on OMC?

Thanks in advance.

Nicolai

Re: OXO OMC - Can't hang up on destination phone

Posted: 03 Feb 2022 22:14
by vad
OMC - just management SW.
What do you mean "unable to hang up a call at the receiving end"? If you have incoming call f.e. via APA board - you cannot press "Release" for disconnect. You need answer and release. Usuall call in PBX - not a mobile call.

Re: OXO OMC - Can't hang up on destination phone

Posted: 04 Feb 2022 02:18
by Nicolai
Ok thanks, so you cannot press 'Release' to disconnect before answering the call?