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Softphone update

Posted: 14 Apr 2023 05:21
by vianez
Hello everyone,

I hope this message finds you well. I am writing to inquire about the softphone software that is widely used in our company. However, I am unsure if Alcatel still develops this software or not. Can anyone provide me with information on whether this software is still being developed or if there are any alternative solutions or different emulators available?

Additionally, I am curious about the current version of the IP softphone software. It always seems to be a challenge to get updates and requests from our Alcatel distributors, and they often charge us for these services.

Is there any way to work around these difficulties? I would appreciate any insights or suggestions that you may have.

Thank you in advance for your help.

Re: Softphone update

Posted: 17 Apr 2023 01:01
by oldboy
Latest IP Desktop softphone is 13.3.0, re the charge that i guess that is a discussion point you need have with them.

If you had access to the portal wouldnt be an issue, but this is not given to end customers most of the time