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Sip trunk oxe with avaya SM ( call drop 32 second)

Posted: 09 Jun 2023 18:34
by Fahmi007
Hi ,

Can you help me to resolve the problem.
We are integration alcatel oxe ( version 12.0 ) with Avaya SM ( latest version). The problem is:
When we call from ext alcatel to ext avaya the call has drop after 32 second.
Our topology, alcatel use sip trunk isdn all country connect to SM avaya with transport UDP/5060.

Regards,
Fahmi

Re: Sip trunk oxe with avaya SM ( call drop 32 second)

Posted: 09 Jun 2023 19:13
by haroun
hi
sip trace is needed to figure out the cause and see from where the hangup comes

Re: Sip trunk oxe with avaya SM ( call drop 32 second)

Posted: 10 Jun 2023 06:49
by Fahmi007
Hi horoun,

From motortrace ale we cannot see ack ack to avaya. And we got report the ip of CM Avaya use tls/5061.
Do you doc integration ale with avaya SM?

Regards,
Fahmi

Re: Sip trunk oxe with avaya SM ( call drop 32 second)

Posted: 11 Jun 2023 17:57
by haroun
hi i'll check if i have an interworking report