CLI on external transfer
Posted: 06 Dec 2023 02:23
Hi,
following scenario:
- A which is an external caller calls B which is an user on the OXE
- B then transfers A to C which is an external user
- is it possible to present the calling number of A to C?
- we also have a RSI Call-Center (Genesys) and an OTSBC (Audiocodes SBC) if this would help with the issue
following scenario:
- A which is an external caller calls B which is an user on the OXE
- B then transfers A to C which is an external user
- is it possible to present the calling number of A to C?
- we also have a RSI Call-Center (Genesys) and an OTSBC (Audiocodes SBC) if this would help with the issue