Hunt group timeout

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whitestbloom
Member
Posts: 3
Joined: 01 Dec 2023 06:27

Hunt group timeout

Post by whitestbloom »

Hey guys,


I'm trying to figure out how to configure a no answer forward on a hunt group:

Right now i have my ddi which call my hunting group (800) with multiple user in it but my customer is asking for the call to be routed after 30 seconds to a external number.

If i understood correctly the overflow number doesn't fit for my request because it's need to have every user logout or busy right ?

Does anyone know a way to respond to this request ?

Best regards,
whitestbloom
Member
Posts: 3
Joined: 01 Dec 2023 06:27

Re: Hunt group timeout

Post by whitestbloom »

Maybe there is an other way to make multiple (6) digital phone ring at the same time with one ddi number and overflow to an other user after 15 secondes ?
vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3807
Joined: 23 Sep 2004 06:47

Re: Hunt group timeout

Post by vad »

Usuall call to one set (with supervision from 5 sets).
May be A-MLA group.
whitestbloom
Member
Posts: 3
Joined: 01 Dec 2023 06:27

Re: Hunt group timeout

Post by whitestbloom »

vad wrote: 06 Mar 2024 21:49 Usuall call to one set (with supervision from 5 sets).
May be A-MLA group.
would the 5 other supervision sets will ring too at the same time ?

can you explain a bit more abot A-MLA group not used that much about oxe?

Thanks, :)
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