command RUNTEL -DNOIO2

[DjeSan]

Hello to you
please i have a duplicated oxe 4400 r10 and i searched everywhere i found nothing
someone could explain me the procedure to follow for the command RUNTEL -DNOIO2 please? in the documentation nothing is mentioned there it's been a while I'm looking because I have a problem with our oxe that only restarts every hour, the command incvisu gives me the following errors
1/01/24 15:17:37 000000M|---/--/-/---|=1:2077=Loss of CPU following ▒ a shutdown
11/01/24 15:17:45 000000M|---/--/-/---|=0:2663=Chorus IPC error: appli BROADCAST oper 18 err 15
11/01/24 15:17:45 000000M|---/--/-/---|=3:4076=PBM : signal 15 received
11/01/24 15:17:45 000000M|---/--/-/---|=3:4076=PBM : signal 15 received
11/01/24 15:17:45 000000M|---/--/-/---|=3:4019=CSTA server: 3840 abrupt end
11/01/24 15:17:47 000000M|000/07/-/---|=2:3112=This IO2 card no longer responds to IO2 management software

11/01/24 15:17:47 000000M|---/--/-/---|=0:2663=Error IPC Chorus : appli SAVE oper 20 err 15
11/01/24 15:17:48 000000M|---/--/-/---|=3:3106=Internal error in IO2 management. Address d0e454a8

[vad]

If in management present IO2 - telephone application will start only if IO2 board present and works.

If you want to start PBX without IO2 board (but board declared in management) - you need to start PBX without telephone application and after start application with RUNTEL -DNOIO2 command.

[DjeSan]

If in management present IO2 - telephone application will start only if IO2 board present and works.

If you want to start PBX without IO2 board (but board declared in management) - you need to start PBX without telephone application and after start application with RUNTEL -DNOIO2 command.

there were two CPU7_STEP2 and two IO2N cards, now we're running with just one Cpu and one IO2n card, despite this, the 4400 still reboots, I've typed, how do I stop the phone application at startup please?

[DjeSan]

I also tried to check the SMART errors and got these results
smartctl -a /dev/hda
Device: Hitachi HTE543225A7A384 Supports ATA Version 8
Drive supports S.M.A.R.T. and is enabled
Check S.M.A.R.T. Passed

General Smart Values:
Off-line data collection status: (0x00) Offline data collection activity was
never started

Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run

Total time to complete off-line
data collection: ( 45) Seconds

Offline data collection
Capabilities: (0x5b) SMART EXECUTE OFF-LINE IMMEDIATE
Automatic timer ON/OFF support
Suspend Offline Collection upon new
command
Offline surface scan supported
Self-test supported

Smart Capablilities: (0x0003) Saves SMART data before entering
power-saving mode
Supports SMART auto save timer

Error logging capability: (0x01) Error logging supported

Short self-test routine
recommended polling time: ( 2) Minutes

Extended self-test routine
recommended polling time: ( 83) Minutes

Vendor Specific SMART Attributes with Thresholds:
Revision Number: 16
Attribute Flag Value Worst Threshold Raw Value
( 1)Raw Read Error Rate 0x000b 100 100 062 000000000000
( 2)Throughput Performance 0x0005 100 100 040 000000000000
( 3)Spin Up Time 0x0007 202 202 033 000f00000001
( 4)Start Stop Count 0x0012 100 100 000 00000000006d
( 5)Reallocated Sector Ct 0x0033 100 100 005 000000000000
( 7)Seek Error Rate 0x000b 100 100 067 000000000000
( 8)Seek Time Preformance 0x0005 100 100 040 000000000000
( 9)Power On Hours 0x0012 003 003 000 00000000a6c9
( 10)Spin Retry Count 0x0013 100 100 060 000000000000
( 12)Power Cycle Count 0x0032 100 100 000 00000000006d
(191)Unknown Attribute 0x000a 100 100 000 000000000000
(192)Unknown Attribute 0x0032 100 100 000 000000000052
(193)Unknown Attribute 0x0012 100 100 000 000000000195
(194)Unknown Attribute 0x0002 176 176 000 003f00120022
(196)Reallocated Event Count 0x0032 100 100 000 000000000000
(197)Current Pending Sector 0x0022 100 100 000 000000000000
(198)Offline Uncorrectable 0x0008 100 100 000 000000000000
(199)UDMA CRC Error Count 0x000a 200 200 000 000000000000
(223)Unknown Attribute 0x000a 100 100 000 000000000000
SMART Error Log:
SMART Error Logging Version: 1
No Errors Logged


do you think the hard drive has a problem?

[haroun]

i had already told you that in prevoius topicS that you have a problem WITH io2 and also if the system is duplicated it can work without io2'sn or a double bascul can fixit ; why did you disconnect the second cpu is it OS?
TO START SYSTEM without phone application go to swinst /1/8
after the system has rebooted with state error mapping ... run that command RUNTEL -DNOIO2
if the issue occurs again than a deep inspection for root cause is needed

the issue seems coming from the io2 as per incvisu FR0 3112 try to follow the recommendation

[DjeSan]

i had already told you that in prevoius topicS that you have a problem WITH io2 and also if the system is duplicated it can work without io2'sn or a double bascul can fixit ; why did you disconnect the second cpu is it OS?
TO START SYSTEM without phone application go to swinst /1/8
after the system has rebooted with state error mapping ... run that command RUNTEL -DNOIO2
if the issue occurs again than a deep inspection for root cause is needed

the issue seems coming from the io2 as per incvisu FR0 3112 try to follow the recommendation

Hello, if I have to turn off the phone, is it menu 7 or 8?
DECT registration
2 Backup database on cpu disk
3 Restore database from cpu disk
4 Database re-init
5 Backup OPS files on cpu disk
6 Restore OPS from cpu disk
7 Stop the telephone
8 Start the telephone
9 Set new internet address
10 Stop the system
Q Go back to previous menu
a) the second cpu is on but when I run the config 0 command to see the status of the cpu it is not initialized, that's why we're running with a single cpu.
b) okay, I've got it, I'll try the command at the end of the day, but I hope it won't have any irreversible effects, because this 4400 R10 ox is the main telephony node in our company.

Translated with DeepL.com (free version)

[haroun]

can u login in the second CPU with its local @ip or by the serial port ; if yes see what's going on and put it in serve with database cloning before you make a tel halt in the working CPU