Alcatel Unleashed

Posted: **14 Jul 2024 15:38**

Hello,

I'm trying to connect a OS6360-P10 to our OS6900-X48C6 with SFP1G-LX-31 modules. I already tried several 3m fiber cable LC/LC UPC.

Signal is UP on both sides confirmed with 'show transeivers' but interface is UP only on OS6900-X48C6. On OS6360-P10 the interface is down. There is no traffic.
I also tried to disable autoneg with speed 1000 but still no success.

As a workaround, I've an intermediate switch but I need to remove them.

Thanks in advance for your help,
Regards

Posted: **15 Jul 2024 14:39**

Hello,
Just let me know if you need more information
Thanks

Code: Select all

OS6360-P10 
-> show transceivers
Chassis ID 1
Slot 1 Transceiver 11
  Manufacturer Name:             FS              ,
  Part Number:                   SFP1G-LX-31     ,
  Hardware Revision:                 ,
  Serial Number:                 G2240182555     ,
  Manufacture Date:              Nov 28 2022,
  Laser Wave Length:             1310nm,
  Admin Status:                  POWER ON,
  Operational Status:            UP
-> show interfaces port 1/1/11 status
 Chas/                DETECTED-VALUES              CONFIGURED-VALUES
 Slot/   Admin  Auto  Speed   Duplex  Pause  FEC   Speed   Duplex  Pause  FEC   Link
 Port    Status Nego  (Mbps)                 Det   (Mbps)                 Cfg   Trap  EEE
--------+------+----+--------+------+-------+----+--------+------+-------+-----+-----+---
 1/1/11     en    en     -      -       -    -      1000    Full     -    AUTO  en   dis

Code: Select all

OS6900-X48C6  
-> show transeivers
Slot 1 Transceiver 13
  Manufacturer Name:             FS              ,
  Part Number:                   SFP1G-LX-31     ,
  Hardware Revision:                 ,
  Serial Number:                 F2030444235     ,
  Manufacture Date:              Aug 21 2023,
  Laser Wave Length:             1310nm,
  Admin Status:                  POWER ON,
  Operational Status:            UP
 -> show interfaces port 2/1/13 status
 Chas/                DETECTED-VALUES              CONFIGURED-VALUES
 Slot/   Admin  Auto  Speed   Duplex  Pause  FEC   Speed   Duplex  Pause  FEC   Link
 Port    Status Nego  (Mbps)                 Det   (Mbps)                 Cfg   Trap  EEE
--------+------+----+--------+------+-------+----+--------+------+-------+-----+-----+---
 2/1/13     en   en    1000   Full     -     DIS   1000    Full     -    AUTO  en   dis

Posted: **16 Jul 2024 05:57**

try to disable autoneg at this port and set speed to 1G (both ends)

Posted: **16 Jul 2024 06:34**

Hello,

I tried duplex full, speed 1000 and autoneg disable on both side. OS6900 interface is UP but OS6360 is still down.

Code: Select all

-> show interface port 1/1/11 status
Chas/                DETECTED-VALUES              CONFIGURED-VALUES
Slot/   Admin  Auto  Speed   Duplex  Pause  FEC   Speed   Duplex  Pause  FEC   Link
Port    Status Nego  (Mbps)                 Det   (Mbps)                 Cfg   Trap  EEE
--------+------+----+--------+------+-------+----+--------+------+-------+-----+-----+---
1/1/11     en   dis     -      -       -    -      1000    Full     -    AUTO  en   dis
 
-> sho interface port 1/1/11
Chassis/Slot/Port          : 1/1/11
Operational Status        : down,
Port-Down/Violation Reason: None,
Last Time Link Changed    : Mon Jul  8 23:04:14 2024,
Number of Status Change   : 0,
Type                      : Ethernet,
SFP/XFP                   : GBIC_LX,
Interface Type            : Fiber,
EPP                       : Disabled,
Link-Quality              : N/A,
MAC address               : 94:24:e1:da:02:26,
BandWidth (Megabits)      :     -   ,                  Duplex           : -,
Autonegotiation           :   0  [                              ],
Long Frame Size(Bytes)    : 9216,
Inter Frame Gap(Bytes)    : 12,
loopback mode             : N/A,
Rx              :
Bytes Received  :                    0, Unicast Frames :                    0,
Broadcast Frames:                    0, M-cast Frames  :                    0,
UnderSize Frames:                    0, OverSize Frames:                    0,
Lost Frames     :                    0, Error Frames   :                    0,
CRC Error Frames:                    0, Alignments Err :                    0,
Tx              :
Bytes Xmitted   :                    0, Unicast Frames :                    0,
Broadcast Frames:                    0, M-cast Frames  :                    0,
UnderSize Frames:                    0, OverSize Frames:                    0,
Lost Frames     :                    0, Collided Frames:                    0,
Error Frames    :                    0, Collisions     :                    0,
Late collisions :                    0, Exc-Collisions :                    0

Posted: **16 Jul 2024 14:13**

I remember the same issue some years ago. Solved with newer software... Do you use the newest release?

Posted: **17 Jul 2024 02:08**

Hello,

I also thought it was a firmware problem, it’s version from 2022 on both sides. Is this from OS6900 or OS6360 ?
I’m waiting a return from our VAD.

Thanks

Posted: **17 Jul 2024 11:16**

it was the 6360. But it is a good idea to update both (better all) switches.

Posted: **18 Jul 2024 02:49**

Hello,

With last firmware 8.9.94.R4, the interface is now UP.
I need to do some test on my lab before upgrade.
Regards

Posted: **18 Jul 2024 08:52**

Thanks for the information

Alcatel Unleashed

OS6900-X48C6 and OS6360-P10 SFP1G not working

OS6900-X48C6 and OS6360-P10 SFP1G not working

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Re: OS6900-X48C6 and OS6360-P10 SFP1G ont working

Re: OS6900-X48C6 and OS6360-P10 SFP1G ont working

Re: OS6900-X48C6 and OS6360-P10 SFP1G ont working

Re: OS6900-X48C6 and OS6360-P10 SFP1G ont working

Re: OS6900-X48C6 and OS6360-P10 SFP1G not working

Re: OS6900-X48C6 and OS6360-P10 SFP1G not working

Re: OS6900-X48C6 and OS6360-P10 SFP1G not working