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O2G set user presence

Posted: 07 Nov 2025 05:02
by mahirgul
Hi all,
I'm new to the forum. We've just started using and selling Alcatel products.
I have a question about O2G. I hope I can find the answer here.
Can we set a user's status, presence or status using O2G? (busy, free, away etc.)

Followed site below explains a lot, but I don't think I found the feature I'm looking for.
https://api.dspp.al-enterprise.com/o2g/#feat0a

Thanks

Re: O2G set user presence

Posted: 17 Nov 2025 03:19
by yblanchard
Hello,
strictly speaking, there is no presence service on O2G: no mean to set a presence state from API.
The only existing state is the "UserState" (FREE/BUSY) in the OnUserStateModified event notification (in "telephony" eventPackage) which notifies about a kind of telephony presence: "BUSY" means the user is making outgoing call or is in conversation.

Yves