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8770 Certification trouble

Posted: 18 Nov 2025 03:05
by Berci
Hi!

I am in the process of upgrading our PCX. The first step is to upgrade 8770, and this is done, but I run into a trouble... We upgrade from 8770 5.1... to 8770 5.2...
Our PBX and all the management PCs are separated from the internet, it is a closed network.

When I run the 8770 client from my PC, it connects to the 8770 server, and a popup window appear, that the PC (or something) needs a Certificate Authoritty or a self-signed certificate to be added to the JRE trusted store. After clicking OK in this window, the login screen appears, I enter my credentials, click on OK, and another window appears, that the https://myserver-fqdn is an unknown host, and I have to get in touch with the administrators.
We do not have a CA infrastructure in this network, and I have no self-signed certifiate.
I just have the installation media of the actual 8770, and I do not have certificates, nor any other CA stuff.

Can anyone explain what I have to do to run 8770 client on my PC?

Re: 8770 Certification trouble

Posted: 19 Nov 2025 07:27
by frank
I think this is something to do with your Windows.
If not, check the 8770 install document about certificate. Maybe you missed one step.

Re: 8770 Certification trouble

Posted: 21 Nov 2025 02:55
by alex
I think first you should check TechComm 2599
Its getting quite complicated with all those latest security enhancements

Re: 8770 Certification trouble

Posted: 24 Nov 2025 06:38
by Berci
Maybe I have to do something with my Windows, but I do not know, what? :)

What is "TechComm 2599"? Sorry, I am not familiar with these things...
I can add only that our PBX is on a closed network, it has no internet, no other network connections except PSTN lines.

I am a tech guy in a company, where I am responsible for the PBX. We have an Alcatel-Lucent support team, but they can't know what is this situation.
I have some information about certificates, secured networks etc. but until this point I had nothing to do with this. Our PBX is on a separate, private LAN, and I think it was secure enough. In this network we do not would like to make a domain, a domain controller, active directory, certificate authority, etc.

Re: 8770 Certification trouble

Posted: 25 Nov 2025 05:56
by alex
Cant attach a file, get "HTTP error"
So here is a link to onedrive storage Technical Communication 2599
Check this document for self-signed certificate implementation.