4645, tagging meesages with a data and time

Flava

4645, tagging meesages with a data and time

Post by Flava »

Hi Guys

I've just taken over telephony admin from a colleague. Training hasn't been forthcoming. Thank god for this site.

Does anyone know how we can tag voice mail messages with a date and time? We can listen to the message and press 5 afterwards but it doesn't do it automatically.

This is my first post. Many thanks for your help.
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oldboy
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Re: 4645, tagging meesages with a data and time

Post by oldboy »

Flava...Welcome, ok what software are you running on PCX???I think from Rel 7 there is a setting under the Application/Voicemail/Voicemail COS..but it is only in later releases.

:lol: :lol:
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."
Flava

Re: 4645, tagging meesages with a date and time

Post by Flava »

Hi oldboy

We're running Omnivista 4760.4.2.06.02 client.

I've gone into configuration, applications, voicemail. Under that I have:
4645 COS
4645 Global parameters
4645 Automated attendant
4645 VPIM

Thank you
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oldboy
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Re: 4645, tagging meesages with a data and time

Post by oldboy »

Go into COS 0 go to the bottom and if you are runnung the right release there should be an option for automatic envolope read...still would like to know the pcx release would make things very easy 8) 8)
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."
knightr1der

Re: 4645, tagging meesages with a data and time

Post by knightr1der »

oldboy wrote:...still would like to know the pcx release would make things very easy 8) 8)
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Sorry Cav - didn't mean to bring back any bad memories :lol:
cavagnaro

Re: 4645, tagging meesages with a data and time

Post by cavagnaro »

hahaha no prob dude, lets ask underground people their thoughts :lol:
Flava

Re: 4645, tagging meesages with a data and time

Post by Flava »

Where do I find the PCX release.

We telnet to the switch
OTUC server
4760/CSC server

Sorry, did say I was very new to this.
Flava

Re: 4645, tagging meesages with a data and time

Post by Flava »

Ah, have just opened a telnet session and the ACD Version release is 8. :?
knightr1der

Re: 4645, tagging meesages with a data and time

Post by knightr1der »

not acd version!

Try and capture all the stuff you see when you log in via telnet (before the system prompt appears) and then post on here.
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frank
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Re: 4645, tagging meesages with a data and time

Post by frank »

When you telnet into the PBX, it will display what release you are using.
Once you are in, you can still do again a "siteid" command..
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