Cannot get PCM2 board In Service when Declared as IVR_Z30
Posted: 28 Jun 2008 06:52
Hi.
I hope someone can help me. I'm trying to setup a CCIVR server. The Server will connect to the ACT via a PCM 2 board. The instruction says to declare the slot for the PCM2 board as a IVR_Z30.
But to test the PCM2 board functioning or not, I've declared it as a PCM2 board on the slot and it can go into Init1>Init2>In Service. Then I'll eject the card and redeclared the slot as IVR_Z30. Then I plug-in the board again, and it went to Init1>Init2>Out of Service. I left all settings at default.
From this moment onwards, no matter how I change different slots or configured the slot back to PCM2, the card will still maintain Out of Service.
I pulled it out, left it unattached, next day i tried once more creating the pcm2 slot, and surprisingly it can be in service. Then I try again declaring it as IVR Z30, it became Out of Service again no matter wat I tried.
Someone PLLLEEEEEAASSSEE HELP!!
I hope someone can help me. I'm trying to setup a CCIVR server. The Server will connect to the ACT via a PCM 2 board. The instruction says to declare the slot for the PCM2 board as a IVR_Z30.
But to test the PCM2 board functioning or not, I've declared it as a PCM2 board on the slot and it can go into Init1>Init2>In Service. Then I'll eject the card and redeclared the slot as IVR_Z30. Then I plug-in the board again, and it went to Init1>Init2>Out of Service. I left all settings at default.
From this moment onwards, no matter how I change different slots or configured the slot back to PCM2, the card will still maintain Out of Service.
I pulled it out, left it unattached, next day i tried once more creating the pcm2 slot, and surprisingly it can be in service. Then I try again declaring it as IVR Z30, it became Out of Service again no matter wat I tried.
Someone PLLLEEEEEAASSSEE HELP!!