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Noise Experince using Analog Phones
Posted: 23 Jul 2008 02:49
by enjoyjonnel
Hi,
We activated 4635 using VPU5, the system is working but the client encounter some unwanted noise (tsk...tsk.. sound during VM access) if the analog user wants to access to Voicemail number. But when we use digital phones there are no such sound heard. Has anyone encountered this kind of issue?
Best Regards
Re: Noise Experince using Analog Phones
Posted: 23 Jul 2008 10:40
by knightr1der
do you have SPA3 boards for voice accesses in voicemail hardware?
If so, try and load the latest 'hex' patch on to those boards.
Re: Noise Experince using Analog Phones
Posted: 23 Jul 2008 20:59
by enjoyjonnel
Hi,
Currently the customer doesnt have SPA board, i'll check the hex version.
Thanks
Re: Noise Experince using Analog Phones
Posted: 28 Jul 2008 17:24
by oldboy
Check paste bin for a posible solution...
Re: Noise Experince using Analog Phones
Posted: 28 Jul 2008 17:46
by Eliott_DUP
The "tsk" sound is a detection mechanism and can't be disabled completely but maybe improved with another binary.
Re: Noise Experince using Analog Phones
Posted: 28 Jul 2008 18:48
by oldboy
It can be disabled with the doco in the pastebin....i do it on all my sites and all is 100%
Re: Noise Experince using Analog Phones
Posted: 28 Jul 2008 18:59
by knightr1der
Re: Noise Experince using Analog Phones
Posted: 29 Jul 2008 02:37
by Eliott_DUP
oldboy wrote:It can be disabled with the doco in the pastebin....i do it on all my sites and all is 100%
Okay. Good.
Re: Noise Experince using Analog Phones
Posted: 14 Mar 2009 02:13
by gebumi
oldboy wrote:Check paste bin for a posible solution...
Hi, i am having the same problem, but cannot find anything in the pastebin.
appreciate if you can help me.
Re: Noise Experince using Analog Phones
Posted: 19 Mar 2009 01:44
by frank
Go into the 4635 menu
Menu 20 (Not Used)
Menu 5 (Miscellaneous Utilities)
Menu 5 (Configurable Integration Parameters)
Menu 2 (DLC tables)
Menu 1 (Country Dependant Parameter Table)
Enter function: c (Change)
Enter entre number: 0 (zero)
Upload from DLC or Read from MDS: u (upload)
Enter DLC number to upload from; 0 (zero)
Select display format: T (Text)
Then change:
Echo Cancelation ON: 1 -> 0
Echo Cancelation Level: 256 -> 64
After that, validate, and once you get the next menu:
Menu 8 (Download DLC tables to DLC card)
Enter DLC number to download; 0 (zero)
Check if the upload was successful:
Display DLS Card Status (9)
Code: Select all
DLC CARD # CURRENT STATUS
DLC 1 Download done
DLC 2 Download done
After that, no more tsk tsk tsk at the beginning ..
