Alcatel Unleashed

Hi everyone,

I am fairly new to OXO and need your expertise and assistance on this.

I have configured such that when a user has a new voicemail an email notification will send to his/her email. He/she can play the message on the phone set by clicking on the hyperlink.

When they click on the hyperlink, a message pop up saying that "Could not find an URL to launch." or it opens up another tab in the Lotus Note

Can you please guide me what have I missed out or how can i fix this?


OXO v6.xx
OMC v6.1.5
Email Application: Lotus Note v8.1


Thanks in advance !!!

Can you show us a copy of the e-mail a user gets when they receive a new voice mail?

Sorry for my late reply, I was away. I have attached the screenshot on how the email look like.

Hi all,


Anyone can show me the light, much appreciated. Thanks.

You may need to copy and paste the source of the message into here because a picture doesn't help identify the problem.