Page 1 of 1

Erratic dynamic routing of Attendant

Posted: 19 Feb 2009 07:11
by pippolini
Hi,
I've a strange problem with oxo.
Sometimes, an user is added to the attendant group, and after a while it gets removed.

Looking in the configuration with pm5 I don't see anything "strange". The attendant group is the "right" one, there are no dynamic routing to the "wrong" user and so on.

I've tried to reboot the system and to reload the last good configuration, with no results.

Anybody has an idea of where I should check?

Thanks

Re: Erratic dynamic routing of Attendant

Posted: 19 Feb 2009 09:22
by tot3nkopf
Never seen smth like this. Are you sure that sombody isn't playing with you? Are you the only one with access to the system?

Re: Erratic dynamic routing of Attendant

Posted: 20 Feb 2009 06:25
by pippolini
Silly.
The user enabled the "help attendant" function by mistake, because the code is similar to a real number....

Thanks for your patience.