Page 1 of 1

change voice guides automated attendant

Posted: 08 Mar 2009 15:11
by onsons
hi to everyone,

i'm using the automated attendant and want to deactivate the voice guide "i will connect you" after dailing the number.

or can i change the voice guide with "silence" and reimport to the system?

any change??

thanx for helping.....

Re: change voice guides automated attendant

Posted: 10 Mar 2009 03:49
by pilotrus
I think, you can deactivate it via IAA itself. And it will be better then silence in voice guide.
Can you post IAA leaf configuration here?

Re: change voice guides automated attendant

Posted: 10 Mar 2009 16:02
by onsons
the main menu is in german and the sub menu is in english.
its not possible to deativate the voice guides.

i installed the "soundstation" (4400) to get the audiocodecs for adpcm g 726

that searched in the german vprmt folder for that wav-file and replaced it with 0,5 sek silence

that i had to relaunch the cpu with loa tool and the modified wav-file..... :-))