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4 rings and diverted to assistant

Posted: 13 Mar 2006 04:35
by ask
HI
I need some help setting up an extention to ring 4 times then diverted to an assistants set does anyone know how to do this on a 4400.
any ideas will be highly appreciated.

Overflow

Posted: 13 Mar 2006 08:57
by ranchoseco
You can make the assitant the associated set of the main phone and change timer 4 to 120 (12 seconds). This will change overflow to vmail for all phones to 12 seconds and you will have to play with the feature ring final set mail in the Facilities class of service. This is to change where the vmail will go once neither answers.

Posted: 13 Mar 2006 09:06
by ask
Thanks
But I need this for only one extention

Overflow

Posted: 13 Mar 2006 09:18
by ranchoseco
You can't change the overflow timer for just one extension. It's a global setting.