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erma login
Posted: 22 Mar 2006 08:26
by kenzo_DUP
I has a customer using OXE common platform erma modem to log in
It is an inbuild modem unlike external modem there is a switch to turn on and off.
I follow using the erma trouleshoot guide but without success.
I has experience from a site which I restart the system and it work.
Is this so please help me
thanks
Posted: 22 Mar 2006 09:10
by cavagnaro
OXE has internal modems, what you need? The configuration?
It is hang i need to reset it
Posted: 22 Mar 2006 19:02
by kenzo_DUP
It is hang i need to reset it
Posted: 22 Mar 2006 22:57
by cavagnaro
First time i hear an OXE modem is hang up. How did you determined it?
You can reach it:
Application > e-RMA > e-RMA Application
Try to change the number
The device is:
/dev/e-rma
Incidents and connections:
ermahisto --> Show incidents and history
ermahisto -1 -->> Show previous data before reset
ermahisto -c -->> Current connexion (If it is really hang up it should show something)
Also if you launch a "ps -edf |grep rma" you may see and kill the process running
Good luck
Posted: 26 Mar 2006 21:55
by frank
There is a troubleshooting guide in
documentation/browse.php
look for erma
Posted: 27 Mar 2006 08:40
by kenzo_DUP
sorry i do not have the password to access please help me
Posted: 27 Mar 2006 18:12
by frank
Click on ANONYMOUS ACCESS on the bottom of the login screen