Alcatel Unleashed

Dear Sir,
I have got a problem. I want to dial my office disa number from my home it is simple and i can. But i have to pick a trunk group and call another external number. I put my extension number in disa number in specific telephone services. suppose i can pick TG *1 from my extension number when im in office. From my home i can not access TG *1. It says The number dial in not authorized. so i used substitution i can access my extension number from my home but after picking my extension number i can not pick TG *1, same message (the number dial is not authorized).

Hi..

check ur phonecos Joining incoming and outgoing 1 and No substitution -0

connection cos 5
cos 5 -1

Plus if it's a analog trunk make DTO joining true in the TG..it should work..

cheers..

i didnt find any joining incoming outgoing in m phonecos...plz tell me wheres it?

Hi ishaq..

Go to mgr > class of service > phone feature cos > review modify > select ur corresponding cos press enter then see below example ( bold letters )


Busy priv.to public overfl. : 0
Server-Minitel PC : 0
Prot.against Priv.Call : 0
Prot.against.Rem.Forward. : 0
Beep On Ext.Call : 0
O/S private to public overflow : 0
Transfer outgoing - incoming : 1
Transfer Outgoing-Outgoing : 1
PCX Calls Follow Ext. forwarding : 1
Mask ID.name Only for ext.calls : 1
Ringing tone In Handset : 1
No Text Msg reception : 0
No Callback On Free Set : 0
No Callback On Busy Set : 0
Override Att Control of TG (Resv) : 0
No Substitution : 0
Reserved or Att Control : 0
Lock Key : 0
Prot.against Guest Private Call : 0
Prot.against VIP Private Call : 0
Prot.against Private Call res1 : 0

Hope this works...

cheers,
Pandian

oh buddy, thanks alotttttttt