Alcatel Unleashed

Hello,

does anyone have experience how to configure Multi-Extension Agents in Contact Center with 4034 phones?
I have 6 full time agents and I would like to add 4 ME agents where calls overflow when those 6 agents are busy.
Any ideas.

Our system is like:
Alcatel 4400 Enterprise R6.1 with CCD.

All agent put overflow on associate set when busy
then put associate set number
So that when all agent busy call will land to associate set

Thanks
Vanna.